About us
News
Careers
Sustainability
Contact
myHomeEnergy
Electricity
Gas
Renewable solutions
Safety
Outages
Projects and innovation
Solar FAQs
Customer solar FAQs
Find answers to customer questions about solar-approval, technical details and more.
FAQs
Where can I find solar installers and retailers?
Why do I need pre-approval?
My site has no NMI - can I apply for a solar connection?
How long is the pre-approval valid?
Why does my pre-approval say I need a manual assessment?
What happens if I install a solar system without pre-approval?
How will I know my meter is updated?
Capacity - 0kW export limit, why do I have this?
I want more capacity and export than my pre-approval. What can I do?
System size. Do you assess the solar panels or the total inverter rating?