Turning your gas meter on and relighting your appliances
Title: Turning your gas meter back on and relighting your appliances
Duration: 1 minute 26 seconds
Narration: Female voiceover
[Video begins]
[Voiceover]: Natural gas is a great choice when it comes to cooking, hot water, and winter heating for your home.
[Description]: The screen splits into 3 sections and we see an animation of a man cooking, a woman taking a bath and a family sitting by a fire.
[Voiceover]: We know you rely on your gas connection but even with the best managed networks, unforeseen incidents may cause temporary gas supply interruptions.
[Description]: We zoom in on the man cooking and the gas goes off.
[Voiceover]: We know you rely on your gas connection but even with the best managed networks, unforeseen incidents may cause temporary gas supply interruptions. We may also need to interrupt your gas supply for short periods to carry out essential maintenance. If we need to turn your gas supply off, we'll let you know in advance. We'll also leave you instructions on how to safely restore the gas supply to your appliances.
[Description]: We see an animation of AusNet crew working on restoring gas to a house. A man knocks on the door of the house and a woman answers. He hands her a letter. She reads the letter.
[Voiceover]: Just follow these simple steps. If you have a gas stove with a hot plate, then follow our easy instructions on relighting your pilot light and appliances. Step 1 ensure your cooktop dials are in the off position as well as all your gas appliances and pilot lights.
[Description]: We see an animation of a man next to the stove top pointing to it.
[Voiceover]: Step 2 locate your gas meter step. 3 slowly turn on the gas supply at the gas meter control valve.
[Description]: The animation of the man goes outside and points at the gas meter.
[Voiceover]: Step 4 once you have opened the valve, light one burner on your cooker's hot plate and let it burn.
[Description]: The animation of the man goes into the kitchen and turns on one burner.
[Voiceover]: Step 5 re-light all appliances and any pilot lights in accordance with the manufacturer's instructions.
[Description]: We see an animation of a woman turning on an electric fire place.
[Voiceover]: We're here to help head to our website to learn more.
[Description]: We see an animation of a woman sitting at a desk next to a laptop. The following words come on the screen:
Visit our website for more information. www.ausnetservices.com.au